Mass Mutual

Welcome

Easy Access to Your Account

Two easy ways to monitor and manage your account.

  • Online

    Log into our website at www.massmutual.com/retirementaccess. Here youcan access powerful retirement planning tools andcalculators, and manage your account — anytime,from virtually anywhere. 

    You’ll be able to: 

    • Obtain current account balances 
    • Change your investment options 
    • Perform account transactions 
    • Select Systematic Personal Rebalancing (ifapplicable) 
    • Transfer (exchange) balances between investmentoptions* 
    • Check current investment prices and performance 
    • Request personalized statements •View and download your quarterly electronicstatements** 
    • Reset/enable your PIN and user ID 

    If you are having trouble accessing your account forthe first time, please contact your Participant ServiceCenter at 1-800-854-0647 for assistance.

  • Phone

    Call the Retirement Plan Information Line at 800-854-0647 and choose from three ways to accessyour account: 

    • The automated touch-tone response system isavailable in English and Spanish, 24 hours a day, 7days a week. 
    • The 24-hour speech recognition system allows youaccess simply by using your voice. This service isavailable in English only. 
    • The Language Line Service is for those who preferto receive retirement account information in alanguage other than English. This service allowsyou access in over 140 languages through acustomer service representative during normalbusiness hours. 

    Enter your nine-digit Social Security number as yourinitial user ID followed by the month, day and year ofyour birthday in an eight-digit format (MMDDYYYY)as your initial Personal Identification Number (PIN).You’ll then be prompted to create a new PIN.

Global Diagnostic Services, Inc. is pleased to offer you a retirement plan as a benefit to help you save and invest for retirement. It’s one way to thank you for your contribution to the organization’s success. This booklet walks you through the basics of the Gds, Inc. 401(K) Plan and how to get started. You’ll also find information to help you make a plan for your life in the future that works for your life right now. Please review the enclosed information carefully to get started as soon as you can. If you have questions or for more information, please visit www.massmutual.com/retirementaccess, contact your benefits administrator or: Luther Rutledge (706) 644-2818. We hope you’ll take full advantage of this important benefit.

Forms:

Please click the link to download and complete. Submit by deadline to gdshr@globaldiagnotic.net.

Thank you!

Mass Mutual Enrollment Form

  • Use this form to enroll in your employer's Plan.
  • Complete the form even if you choose not to enroll because your employer may make contributions for you benefit and you need to indicate how they should be invested. If no election is made, contributions will be invested at your employer's or other plan fiduciary's direction. Additionally, if your plan has an automatic enrollment feature and you fail to complete this form, you may be automatically enrolled in the plan at a future date.
  • Changes to your existing account balance may be made on our website or by calling MassMutual retirement Services' Customer Service Center. Changes can also be made on forms available through your Plan Sponsor.

Mass Mutual Change Form

Use this Form to:

  • request changes to your census information or payroll deduction information on file with MassMutual Retirement Services ("MMRS")

Do not use this Form to:

  • complete your initial Plan enrollment.

Stale Address

It is important that you notify us if you change your address. Going forward, your address may change in our records either at your or your employer's direction, or as a result of an address confirmation service provided under our agreement with your employer. Under this service, the addresses in our records are compared against and updated quarterly with addresses received from commercial address update services (e.g., the U.S. Postal Service).

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